Accessibility statement

This accessibility statement applies to the website of the Sports Grounds Safety Authority (SGSA): www.sgsa.org.uk.

This website is run by the Sports Grounds Safety Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • info@sgsamail.org.uk
  • 0207 930 6693

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: andrea.jones@sgsamail.org.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Sports Grounds Safety Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

Non-compliance with the accessibility regulations

Below is a list of non-compliant content.  We aim to address these issues by 31 March 2021.

Some page elements are do not have the ability to move between using the keyboard.

Page elements do not include a visible focus.

When some pages are zoomed in, menu buttons overlap the search bar.

The header bar blocks content in mobile view.

Some form labels are missing.

Some links do not have discernible text.

Some list elements in the page footer do not contain the current elements.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have guidance documents published as PDFs and published as Word documents. Where possible, these are in accessible HTML pages.  Where this isn’t possible, PDFs and Word documents meet accessibility standards.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to continue to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020.  It was reviewed and updated on 30 November 2020.